Terms & Conditions

The Fresh Perspective website is owned by Fresh Perspective Leadership Limited, a registered company of New Zealand (‘we, us, our’).

By visiting and using the Fresh Perspective website, you agree to the following Terms and Conditions so please read them carefully. If you do not agree to these Terms and Conditions you must not use the Fresh Perspective website.


You agree that by using the Fresh Perspective website and buying our documents you are at least 18 years old and can legally enter into a contract.

Terms and Conditions

You accept these Terms and Conditions by using our website and buying our documents. When you buy a document from us it is assumed that you have read these Terms and Conditions.

Our prices

All our prices are in New Zealand dollars and include GST.


Payment for our documents is to be made by credit card unless otherwise arranged. For security reasons we never hold customers’ credit card details.

Use of our website

a. You agree to comply with these Terms and Conditions at all times. If you breach these Terms and Conditions we reserve the right to cancel your account with us. We have the sole discretion to make decisions about whether you have breached these Terms and Conditions.
b. You agree to use our website for lawful purposes only.
c. You must not take any action that imposes an unreasonable load on the infrastructure of our website.

Availability of our website

a. We aim to make our website available to you to use 24 hours a day, 7 days a week, but we do not guarantee this.
b. If a fault happens with our website we will try to correct the fault as soon as possible.
c. Your access to our website might be restricted occasionally to allow us to carry out repairs and maintenance to our website.
d. We do not promise that:(i)Our website will be fully functional at all times;(ii)Any defects or faults in our website will be fixed;(iii)Our website is free of viruses or bugs.
e. We reserve the right to suspend and withdraw access to some or all of our pages on our website without notice any time and we accept no responsibility for these pages on our website not being available.

Intellectual Property

a. Our website contains intellectual property owned by us, including trademarks, copyrights, proprietary information and other intellectual property.
b. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the content or other intellectual property, in whole or in part, without our prior written consent.
c. We reserve the right to immediately cancel your access to our website and cease acting foryou if you are caught violating this intellectual property policy.
d. We retain a copyright interest in all documents and other material you purchase from us. This means that you must not copy or reproduce the documents you purchase from us withoutour prior written consent.

Electronic Communications

Whenever you use this website or send emails to us you are communicating with us electronically. This means you consent to receive communications from us electronically. Wewill communicate with you by email or by posting notices on this website.


a. Our website and all blog articles, resources, tools, and other resources are educational and informational resources only.
b. We cannot guarantee the outcome of following the information and recommendations provided on our website and in our blog articles, resources and tools, and any statements made regarding the potential outcome are general and expressions of opinion only.
c. By continuing to read our website, blog articles, resources and tools, you acknowledge that we cannot guarantee any particular results, as such outcomes are based on subjective factors that are not within our control. Therefore, following any information or recommendations provided on our website, blog articles, resources, and tools are at your ownrisk.
d. We disclaim all liability and responsibility arising from any reliance you place on the information contained in our website.

Feedback policy

If you have any feedback or a complaint, please tell us.

Applicable Law

These terms and conditions are governed by the laws of New Zealand.

Right to refuse

You agree and acknowledge that we reserve the right to refuse the use of our website and documents to anyone.

Your legal rights and obligations affected

You understand and acknowledge that these Terms and Conditions may affect your legal rights and obligations. If you do not agree to be bound by all of these Terms and Conditions, you must not use our website. By using our website you agree to these Terms and Conditions.

Amending terms and conditions

We may amend these Terms and Conditions at any time without notice.

Limitation of Liability and Indemnification

Except as prohibited by law, you agree to hold Fresh Perspective Leadership Limited and its officers, directors, employees, and agents harmless for any indirect, punitive, special, incidental, or consequential damage, however it arises (including legal costs on a client-solicitor basis and all related costs and expenses of litigation and arbitration, or at trial or on appeal, if any, whether or not litigation or arbitration occurs), whether in an action of contract, negligence, or other tortious action, or arising out of or in connection with these Terms and Conditions, including without limitation any claim for personal injury or property damage, arising from these Terms and Conditions and any violation by you of any laws, statutes, rules, or regulations, even if we had been previously advised of the possibility of such damage. If there is liability found on our part, it will be limited to the amount paid for the document and under no circumstances will there be consequential or punitive damages.

Non-English Speaking Customers

Our documents and all materials on our website, including but not limited to questionnaires, documents, and instructions, are only available in English.

No Warranty

The Fresh Perspective website, and all documents are provided to you on an “as is” and “as available” basis. To the fullest extent permitted by law, we expressly disclaim all warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

Buying our documents and obtaining any materials through the use of our website is done at your own discretion and at your own risk. We shall have no responsibility for any damage to your computer system or loss of data that results from the download of any content, materials, information or software.

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